In patent prosecution, timely and effective responses to Office Actions (OAs) are crucial for acquiring patents, yet past automation and AI research have scarcely addressed this aspect. To address this gap, our study introduces the Patent Office Action Response Intelligence System (PARIS) and its advanced version, the Large Language Model Enhanced PARIS (LE-PARIS). These systems are designed to expedite the efficiency of patent attorneys in collaboratively handling OA responses. The systems' key features include the construction of an OA Topics Database, development of Response Templates, and implementation of Recommender Systems and LLM-based Response Generation. Our validation involves a multi-paradigmatic analysis using the USPTO Office Action database and longitudinal data of attorney interactions with our systems over six years. Through five studies, we examine the constructiveness of OA topics (studies 1 and 2) using topic modeling and the proposed Delphi process, the efficacy of our proposed hybrid recommender system tailored for OA (both LLM-based and non-LLM-based) (study 3), the quality of response generation (study 4), and the practical value of the systems in real-world scenarios via user studies (study 5). Results demonstrate that both PARIS and LE-PARIS significantly meet key metrics and positively impact attorney performance.

Case studies commonly form the pedagogical backbone in law, ethics, and many other domains that face complex and ambiguous societal questions informed by human values. Similar complexities and ambiguities arise when we consider how AI should be aligned in practice: when faced with vast quantities of diverse (and sometimes conflicting) values from different individuals and communities, with whose values is AI to align, and how should AI do so? We propose a complementary approach to constitutional AI alignment, grounded in ideas from case-based reasoning (CBR), that focuses on the construction of policies through judgments on a set of cases. We present a process to assemble such a case repository by: 1) gathering a set of ``seed'' cases -- questions one may ask an AI system -- in a particular domain, 2) eliciting domain-specific key dimensions for cases through workshops with domain experts, 3) using LLMs to generate variations of cases not seen in the wild, and 4) engaging with the public to judge and improve cases. We then discuss how such a case repository could assist in AI alignment, both through directly acting as precedents to ground acceptable behaviors, and as a medium for individuals and communities to engage in moral reasoning around AI.

Though recent end-to-end neural models have shown promising progress on Conversational Recommender System (CRS), two key challenges still remain. First, the recommended items cannot be always incorporated into the generated replies precisely and appropriately. Second, only the items mentioned in the training corpus have a chance to be recommended in the conversation. To tackle these challenges, we introduce a novel framework called NTRD for recommender dialogue system that decouples the dialogue generation from the item recommendation. NTRD has two key components, i.e., response template generator and item selector. The former adopts an encoder-decoder model to generate a response template with slot locations tied to target items, while the latter fills in slot locations with the proper items using a sufficient attention mechanism. Our approach combines the strengths of both classical slot filling approaches (that are generally controllable) and modern neural NLG approaches (that are generally more natural and accurate). Extensive experiments on the benchmark ReDial show our NTRD significantly outperforms the previous state-of-the-art methods. Besides, our approach has the unique advantage to produce novel items that do not appear in the training set of dialogue corpus. The code is available at \url{https://github.com/jokieleung/NTRD}.

Gunrock is the winner of the 2018 Amazon Alexa Prize, as evaluated by coherence and engagement from both real users and Amazon-selected expert conversationalists. We focus on understanding complex sentences and having in-depth conversations in open domains. In this paper, we introduce some innovative system designs and related validation analysis. Overall, we found that users produce longer sentences to Gunrock, which are directly related to users' engagement (e.g., ratings, number of turns). Additionally, users' backstory queries about Gunrock are positively correlated to user satisfaction. Finally, we found dialog flows that interleave facts and personal opinions and stories lead to better user satisfaction.

In this paper, we present a Virtual-Suspect system which can be used to train inexperienced law enforcement personnel in interrogation strategies. The system supports different scenario configurations based on historical data. The responses presented by the Virtual-Suspect are selected based on the psychological state of the suspect, which can be configured as well. Furthermore, each interrogator's statement affects the Virtual-Suspect's current psychological state, which may lead the interrogation in different directions. In addition, the model takes into account the context in which the statements are made. Experiments with 24 subjects demonstrate that the Virtual-Suspect's behavior is similar to that of a human who plays the role of the suspect.